Preliminary Programme
| Tuesday, 28 October 2025 | |
|---|---|
| 12.00 | Check in and lunch |
| Navigating the Scandinavian retail - and Private Label market Speaker: Rasa Vaiciuniene, Consultant, Euromonitor International | |
| Retailers in Denmark: Store tour briefing Speaker: Edgar Elzerman, Retail Consultant, ECI | |
| Visits to major retailers in Copenhagen | |
| 18:30 | Networking reception at an exclusive location in Copenhagen |
| Wednesday, 29 October 2025 | |
|---|---|
| 08.45 | Welcome and introduction |
| Accelerating agility: Winning the heart of the ever-changing customer Speaker: Malcom Pinkerton, Global Head of Retail Insights, Kantar | |
| Retail case study Speaker: TBC | |
| Coffee break & networking | |
| Changing dynamics of consumer behavior that drives the development of Private Label share Speaker: Alexander Bilsing, Partner, Simon-Kucher | |
| The psychological unconscious behaviour of customers Speaker: Sanne Dollerup, Partner, Institut for Kundetyper | |
| Lunch | |
| Supplier case study Speaker: Jon Heylen, CCO, Agristro, Belgium | |
| How to grow customer loyalty and become a 'customer-first' business Speaker: Siro Descrovi, Customer Strategy Manager, Dunnhumby | |
| Retail case study: Coop Trading Speaker: Sebastian Pilgaard, Packaging Specialist, Coop Trading | |
| Panel discussion: Increased customer focus becomes conditional Panelists: Michael Rahbek, Paulig (former Coop Denmark), Mette Rothmann, Nopa Nordic Moderator: Edgar Elzerman, Retail Consultant | |
| Wrap-up and afternoon refreshments | |
| 15:45 | Shuttle to Copenhagen airport |