FAQ – Frequently Asked Questions – Exhibitors

The show is held on Tuesday 28 and Wednesday 29 May 2024. Pre-show seminars will be held on Monday 27 May. Click here for the full trade show schedule, including badge collection hours.

The show is held at the RAI Amsterdam Convention Centre, located 15 minutes from Schiphol International Airport and easily reached by taxi, train, metro and car. Click here for details.

From Schiphol Airport

• Direct: Take the train to ‘Station Amsterdam RAI’, which is at a 5-minute walk from the RAI Amsterdam Convention Centre.
• One change: Take the train to ‘Station Amsterdam Zuid’ and transfer to Metro M52 (direction ‘Noord’) exiting right in front of the RAI Amsterdam Convention Centre on ‘Station Europaplein’.

From Amsterdam Central Station
• Metro M52 (direction ‘Zuid’) runs every 4-6 minutes and will take you from ‘Station Amsterdam Centraal’ in just eight minutes to ‘Station Europaplein’, right in front of the RAI Amsterdam Convention Centre.

Tickets
• Train tickets can be purchased at vending machines at the train stations or at the NS Service (& Tickets) information desks at Schiphol Airport (more info on www.ns.nl).
• Metro tickets can be purchased at the vending machines at the metro stations (more info on www.gvb.nl and in the GVB app).
• Check-in and check-out for all public transportation is also possible using a debit or credit card (more info on www.ovpay.nl).

More than 16.000 trade visitors from over 120 countries are expected, as well as more than 10.000 exhibitor personnel. There will be over 2.700 exhibiting companies from over 70 countries, including 60 national and regional pavilions. Click here to explore the number of exhibitors by product category and country of the 2023 show.

The show floor is divided into 9 food and 5 non-food halls. Products on display include:

• FOOD: Fresh, frozen and refrigerated foods, dry grocery and beverages
• NON-FOOD: Cosmetics, health and beauty, household and kitchen, pet products, housewares & DIY, personal & leisure products

Click here to explore the number of exhibitors by product category and country of the 2023 show.

Yes, the RAI Amsterdam Convention Centre is accessible for persons with reduced mobility. Wheelchair assistants are permitted to enter the show for free.

Yes, cloakrooms are available in Entrances C, F, K and L. A limited number of lockers is available in Entrances C and K but small personal items may also be stored in the cloak rooms. To minimise queuing, RAI strongly recommends that guests arriving by car leave their coats in the trunk.

RAI offers a baby care lounge, prayer room, car rental office, ATM machines, phone-charging stations, restaurants, cafes and a business centre for printing and office supplies. Click here for more information.

No, the World of Private Label is open to trade professionals only, a business card is required for registration. Children under the age of 16 are not allowed on the show floor at any time.

No, animals are prohibited except for guide dogs and companion dogs for attendees with reduced mobility.

Simply follow the signs from the A10 Amsterdam Ring. Depending on parking space availability, you will be directed to RAI car park P1-2-3 (vertical clearance 1.90 m), P4 (vertical clearance 2.70 m) or to external RAI car parks that all have a direct and complimentary shuttle service to and from the RAI Amsterdam Convention Centre. Please note that during high-traffic events like the World of Private Label, it is recommended to use public transport as much as possible.

•Electric cars: There are 20 charging points for electric cars in car park P1 and 20 charging points in P4. Charging costs € 0.56 per kW plus the fee for use of the car park*. Charging points cannot be reserved. Click here for details.

•During show days, RAI’s onsite parking fee amounts to € 5.50 per hour with a maximum of € 32.00 per day*. You can also pre-order an online day ticket via the RAI parking web shop at € 20.50 per day*. If you order a parking pass in advance, you will be able to exit the RAI car park through license plate recognition or by presenting the barcoded confirmation at departure. Click here for more information.

•Exhibitors can order two-day parking tickets from the RAI Exhibitor Services web shop. Parking for PLMA exhibitors and stand builders during build-up and breakdown is free if properly reported at the intercom when driving out, or when presenting the barcode on the RAI build-up badge.

•During build-up and breakdown, passenger cars lower than 1,90m are required to park in P1 (Halls 10-11-12), P2 (Halls 1-7), P3 (Hall 8) or P4 (Hall 9).

* Rates based on RAI price level 2023, updates may occur in 2024.

Entrance badges must be ordered in advance. Exhibitor badge registration is available in the PLMA Exhibitor Portal from mid-March. Login details and all relevant information are sent to the main contact person at each exhibiting company.

A list of all exhibitors and products can be found in PLMA's Show Navigator which is accessible to all registered visitors and exhibitors as of 1 month before show opening. Click here to explore the number of exhibitors by country and product category of the 2023 show.

Also the Buyers List is part of PLMA’s Show Navigator, access details for which are sent to the main contact of each exhibiting company 1 month prior to show opening. The Show Navigator contains all registered retail and wholesale companies and is updated daily.

Build-up for exhibitors starts at 08.00 on Saturday 25 May; breakdown starts at 17.00 on Wednesday 29 May. Click here for the full schedule.
A personal badge is compulsory for any person entering the RAI Amsterdam Convention Centre during build-up and breakdown. PLMA Exhibitor Personnel badges can be collected as of Sunday 26 May and are also valid during build-up and breakdown. RAI build-up badges are valid before 26 May and also during breakdown; they are issued by RAI Security and can be ordered in advance as of mid-March.

Possibly. During build-up and breakdown, anyone entering the RAI exhibition halls must wear approved safety shoes. On Monday 27 May, safety shoes are not required but very much recommended.

Exhibitors that need to be in the halls during build-up and/or breakdown can order safety shoes in advance from the RAI web shop at Euro 15.00* and pick up their order at the RAI Hospitality Crew Centre near Parking P6 (Holland Complex) from the first day of build-up. It is also possible to purchase a pair of safety shoes onsite at the RAI Hospitality Crew Centre at a cost of Euro 25.00*.

* Rates based on RAI price level 2023, updates may occur in 2024.

All vehicles from 1.90-2.70m high can (un)load without a buffering procedure. Trucks shorter than 8.00m are subject to a buffering procedure via RAI buffer site P20 Amsterdam Westpoort. All trucks of 8.00m and longer must be unloaded/reloaded by the official freight handler CEVA Showfreight.

Please note that only Ceva Showfreight is permitted to use motorised (un)loading equipment in and around the RAI Amsterdam Convention Centre.

Yes, you can definitely bring products from your own car to your stand. To do so, you will have to park in RAI car parks P1-2-3 (vertical clearance 1.90 m) or P4 (vertical clearance 2.70 m) and continue to your stand from there.

Ordered items will be delivered at your stand at the latest on Monday 27 May. In case of any questions, you may go to one of the Gielissen service desks located near Hall 6 (Europe Complex) and in Entrance F, near Hall 8 (Park Complex).

Products that your company ships to the show using CEVA Showfreight or one of its international agents will be brought to your stand at the latest on Monday 27 May, or earlier if your company made such arrangements with CEVA Showfreight.

CEVA Showfreight is the sole official freight handler of PLMA's World of Private Label and the only company that is allowed to perform logistic activities in and around the exhibition grounds during build-up, trade show days and breakdown.

The use of forklifts, electric pallet trucks and other motorized freight handling equipment by other parties than CEVA Showfreight is not permitted. CEVA Showfreight 's General Rates and Handling Instructions will be available to all registered exhibitors from the PLMA Exhibitor Portal as of mid-February.

PLMA strongly suggests that exhibitors ship their stand material and product samples to CEVA Showfreight’s warehouses in advance of the show. This will prevent buffering and delays for your drivers caused by large numbers of delivery vehicles waiting to use the freight entrances on Monday 27 May. For further information on freight handling, please contact CEVA Showfreight directly at telephone +31 (0)880 283 148 or by e-mail at plma@cevalogistics.com.

The official show contractor Gielissen B.V. offers rental furniture, electricity and water supply, floral decoration, signage & graphics, refrigeration equipment and other exhibition-related products and services, all of which can be ordered through their online Contractor Services Manual as of the end of February.

CEVA Showfreight is the sole official freight handler of PLMA's World of Private Label and the only company that is allowed to perform logistic activities in and around the exhibition grounds during build-up, trade show days and breakdown. Ceva's General Rates and Handling Instructions will be available to all registered exhibitors from the PLMA Exhibitor Portal as of mid-February.

RAI Exhibitor Services is the convention centre's inhouse contractor that offers hotel & travel, catering, parking, Internet, additional stand cleaning, waste disposal, safety equipment and permits. Exhibiting companies will receive login details to the RAI Exhibitor Services web shop as of mid-March.

Wifi
RAI Wifi can be ordered in advance from the RAI Exhibitor Services web shop, or onsite by connecting to RAI Premium Wifi, at a cost of at Euro 11.00 excluding VAT per device per day*.

Stand Cleaning
Early-morning basic stand cleaning on both trade show days is included in the exhibit rate. Additional RAI cleaning services such as waste disposal can be ordered from RAI Exhibitor Services. Any unattended and/or unpacked product samples found in stands after 17.00 on Thursday 30 May will be disposed of by RAI cleaning services.

Charity
A hour before show closure day on Wednesday 29 May, volunteers from a charity organisation will hand out flyers that can be attached to product samples that exhibitors do not want to ship back to their company and that are good for consumption or general use. The same volunteers will then return after sow closure to collect the products that have been set aside for Charity.

Exhibitors that wish to donate should place the products they want to donate as close to each other as possible so that the volunteers clearly know what they can collect.

* Rates based on RAI price level 2023, updates may occur in 2024.

Click here and specify your question, you will receive an answer as soon as possible.