FAQ - Frequently Asked Questions - Exhibitors

GENERAL EXHIBITOR QUESTIONS - 2017

When is PLMA’s "World of Private Label" International Trade Show held?
On Tuesday 16 and Wednesday 17 May. Click here for the full trade show schedule.

Where is PLMA’s "World of Private Label" International Trade Show held?
At the RAI Exhibition Centre in Amsterdam. Click here for details.

How many visitors will there be?
More than 13,000 trade visitors and over 11,000 exhibitor personnel from more than 115 countries are expected this year.

How many exhibitors will there be?
There will be 2,500 exhibiting companies from 70 countries, including 60 national and regional pavilions, food as well as non-food.

How do I get there?
The RAI Exhibition Centre is located 15 minutes from Schiphol International Airport and can be easily reached by car, train, metro, tram and taxi. Click here for details.

Is the RAI Exhibition Centre wheelchair accessible?
Yes, the RAI Exhibition Centre is wheelchair and disabled accessible. Scoot mobiles and wheelchairs can be reserved, please send an e-mail with your request to frontoffice@rai.nl.

Can I bring my pet?
Animals are prohibited except for guide dogs and companion dogs for disabled visitors.

Is the “World of Private Label” open to consumers? Is there a minimum age?
PLMA's "World of Private Label" International Trade Show is open to trade professionals only. Persons under the age of 16 are not allowed on the show floor.

Does the RAI Exhibition Centre have Wi-Fi?
RAI offers paid Wi-Fi to all attendees at Euro 4.00 per device per day. Just connect to the ‘PLMA2017’ network, enter ‘plma2017’, open your browser and click on ‘Paid Internet Access’.

EXHIBITOR ACCESS AND REGISTRATION QUESTIONS

What is the Trade Show Schedule for exhibitors?
The show is held on Tuesday 16 and Wednesday 17 May. Registration for exhibitors opens on Sunday 14 May. Click here for the complete Exhibitor Trade Show Schedule.

I preregistered for an exhibitor badge. Where do I bring my E-voucher?
Please go to the Scan & Go Express Admission area in Europa Plaza or in the entrance of Holland Complex. Click here for details.

I preregistered for an exhibitor badge but did I not receive my E-voucher. What do I do?
E-vouchers can be printed from the PLMA Exhibitor Portal. Please contact the person in your company that is the main contact to PLMA for this year’s "World of Private Label". This person has received access details to the Exhibitor Portal.

I forgot to bring my E-voucher. What do I do?
Your E-voucher can also be scanned from your smartphone or tablet. If you cannot provide a printed or digital E-voucher, please go to the 'Information' counter (#1) in the PLMA Registration Centre in Europa Plaza. Click here for details.

I did not preregister. How do I enter the show?
You can obtain an entrance badge by presenting yourself with your company business card at the 'Exhibitors' counter (#2) in the PLMA Registration Centre in Europa Plaza. Click here for details.

Can I replace a colleague that has already registered?
Please bring your own business card to the 'Exhibitors' counter (#2) in the PLMA Registration Centre in Europa Plaza where the badge for your colleague will be cancelled and a replacement badge will be issued for you. Click here for details.

EXHIBITOR CATALOGUE QUESTIONS

Where can I get the PLMA Official Trade Show Catalogue?
The Official Trade Show Catalogue can be collected at the 'Catalogues' counters (#7) which are located directly behind the Scan & Go terminals in Europa Plaza and Holland Complex. Click here for details.

How many copies of the Official Trade Show Catalogue do I receive?
Each exhibiting company receives 1 to 3 free catalogues depending on its stand size.

Do I also receive PLMA’s Buyers List?
PLMA’s Buyers List is part of PLMA’s online Show Preview, the access code for which was sent to the main contact of each exhibiting company on 21 April. The Show Preview contains all registered retail and wholesale buyers and is updated regularly. The Official Trade Show Catalogue for exhibitors will contain an updated printed list of all registered retail and wholesale companies.

BUILD UP AND BREAKDOWN

What are the official Build-up and Breakdown hours?
Build-up for exhibitors starts on Saturday 13 May; breakdown starts at 1700hrs on Wednesday 17 May. Click here for the full schedule.

Do I need a badge during Build-up and Breakdown?
A personal badge is obligatory for all persons in the RAI Exhibition Centre during build-up and breakdown. Build-up badges are issued by RAI Security and can be obtained at the venue but also in advance by clicking on this link.

Do I need to wear safety gear?
Until Sunday 14 May, as of 1800hrs on Wednesday 17 May and all of Thursday 18 May, anyone working in the RAI exhibit halls must wear approved safety shoes. On Monday 15 May, safety shoes are not required but very much recommended. Click here for details on RAI’s Safety Rules.

I do not have safety shoes. Where can I buy them?
Those who are not in possession of approved safety shoes may purchase a pair from RAI at a cost of Euro 25.00. Safety shoes can be purchased at the RAI Hospitality Crew Centre near Parking P6, at RAI Entrance C (Holland Complex) and in Europa Plaza. Click here for details.

STAND, LOGISTICS AND PARKING

I ordered furniture and other items from the official contractor GIELISSEN. When will they be delivered to my stand?
Ordered items will be delivered at your stand at the latest on Monday 15 May. In case of any questions, you may go to one of the GIELISSEN service desks. Click here for a floor plan with their locations.

I shipped products through CEVA SHOWFREIGHT or one of its international agents. When will they be delivered to my stand?
Products that your company shipped to the show using CEVA SHOWFREIGHT or one of its international agents will be brought to your stand at the latest on Monday 15 May, or earlier if your company made such arrangements with CEVA SHOWFREIGHT. For more information, please go to one of the CEVA SHOWFREIGHT service desks. Click here for a floor plan with their locations.

My company has arranged its own transport company to forward and collect products to and from the show. Where does it need to go?
All trucks and cars over 1,90m high are subject to a buffering procedure. In addition, until Saturday 13 May and as of Thursday 18 May, trucks of 8m and longer are subject to time slots and unloading by the official freight handler CEVA SHOWFREIGHT, click here for details. Please be informed that only CEVA SHOWFREIGHT is permitted to use motorised (un)loading equipment in and around the RAI Exhibition Centre.

I am bringing products to the show with my own car. Can I bring those to the stand myself?
You can definitely bring products from your own car to your stand. Click here for details.

Where can I park my car during build-up and breakdown hours?
During build-up and breakdown, passenger cars lower than 1,90m are required to park in P1/2/3/4. Click here for details.

Where can I park my car during trade show days?
Please follow the signs from the A10 Amsterdam Ring. Depending on parking space availability, you will be directed to RAI parkings P1/2/3/4. Click here for a parking map for passenger cars.

How much is the parking rate and where do I pay?
Parking during build-up and breakdown is free, just report at the intercom when driving out. During show days, the RAI parking rate is Euro 18.00 for a one-day exit card or Euro 36.00 for a two-day parking permit. Parking exit cards can be purchased from vending machines near the exits of the parkings; 2-day parking permits can be purchased from the triangular RAI Information desks in the central lobbies of the Holland and Europa Complex.

I ordered a parking pass in advance. Where do I pick it up?
Pre-ordered parking passes may be picked up at the triangular RAI Information desks in the central lobbies of the Holland and Europa Complex.

I have a question that has not been answered above. What do I do?
Click here and specify your question, you will receive an answer as soon as possible.